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I have found this company to be incredibly dishonest. They will take facts and twist them into half truths and flat out lies.

They will do nothing to research what they are telling you and will not communicate once you have shown them they are wrong. Doug has been a complete nightmare to work with and would be severely hard pressed to do any sort of business with him or any company that would employ such a dishonest person. I would strongly advise anyone thinking of doing business with this company to steer clear.

You will be met with little to no communication when things go wrong and instead of handling things like a mature adult, they will take their ball and go home. They will not attempt to fix things, nor will they see their fault.

Reason of review: Poor customer service.

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Anonymous
#1505278

We have sourced this “anonymous” review. It comes from Great Lakes Skipper in Racine Wisconsin.Their review is related to the only purchase we ever made from them.

We purchased a Volvo Penta Sterndrive Engine. Great Lakes Skipper indicated the engine was used in a manufacturer’s demo boat then removed. They also stated the engine was "LIKE NEW". We were told the engine had less than 15 hours run time, was 4-5 years old, and had been checked by their Volvo Penta Dealer.When we received the engine, we reviewed model/serial numbers.

We immediately noticed that the engine was 10 YEARS OLD and had significant INTERNAL CORROSION. We ran diagnostics and discovered the engine had 188 HOURS run time and SEVERAL FAULT CODES including OVER HEAT and OVER REV LIMIT readings.To add insult to injury, Great Lakes Skipper could not have obtained the engine from the boat builder indicated. The boat builder DID NOT EXIST in the years surrounding production of this engine.When we brought these issues to their attention Great Lakes Skipper tried to distance themselves from the transaction.

They became very good at avoiding phone calls and conveniently having people “out of the office” for the day.Their comments above are simply RETALIATION for a negative review we submitted about them. After discovering their blatant and intentional misrepresentations, we felt an obligation to comment on their deceptive sales practices.We will not be doing business with Great Lakes Skipper in the future.

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